Heal | Mental Balance Hub – A Soojz Project

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Terms and Conditions

Effective Date: April 23, 2025

These Terms and Conditions (“Agreement”) govern your use of https://heal.soojz.com (“Website”) and any related products or services (collectively, “Services”). By accessing or using the Website or Services, you agree to follow this Agreement. If you do not agree, please stop using the Website immediately.

Please also review our Privacy Policy to understand how we collect, use, and protect your personal information.

1. Acceptance of Terms

By using Heal.Soojz.com, you confirm that you:

  • Have read and understood these Terms
  • Agree to comply with them, including any future updates

If you do not agree, you may not use the Website.

2. Changes to Terms

We may update these Terms at any time. Updated Terms will be posted with a new effective date. Your continued use of the Website after updates means you accept the changes.

3. Use of Services

You agree to use the Website only for lawful purposes. You shall not:

  • Violate any laws or regulations
  • Post or transmit harmful, fraudulent, or offensive content
  • Impersonate others or misrepresent affiliations
  • Disrupt the Website or its users

4. Eligibility

By using the Website, you confirm that:

  • You are at least 18 years old (or of legal age in your jurisdiction)
  • You are legally able to enter into binding agreements
  • You will comply with all applicable laws

5. User Accounts

Some Services may require an account. By registering, you agree to:

  • Provide accurate and current information
  • Keep your password secure
  • Accept responsibility for all activity under your account

Notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts at our discretion.

6. User Conduct

You must not:

  • Interfere with Website operations
  • Attempt unauthorized access to accounts or systems
  • Use automated tools (robots, scraping) to access content
  • Post harmful, offensive, or discriminatory material

7. Intellectual Property

All content on Heal.Soojz.com—including text, graphics, logos, software—is owned by Soojz MindShift. You may not copy, modify, or distribute content without written consent.

Content you upload remains yours, but you grant us a non-exclusive, royalty-free license to display or use it in Services.

8. Third-Party Links

The Website may link to external websites. We are not responsible for the content, privacy, or policies of those sites. Review third-party terms separately.

9. Payment and Transactions (If Applicable)

For any paid services, you agree to provide accurate payment details. Payments are non-refundable unless stated otherwise.

10. Limitation of Liability

Heal.Soojz.com is provided “as is.” To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages, including lost profits or data, resulting from your use of the Website.

11. Disclaimers

We do not guarantee the Website is error-free, secure, or always available. All content is for informational purposes and should not replace professional advice in medical, legal, financial, or other fields.

12. Termination

We may suspend or terminate your access at any time for violating these Terms or applicable law. You must stop using the Website immediately after termination.

13. Governing Law

These Terms are governed by Australian law. Any disputes shall be resolved exclusively in Australian courts.

14. Consumer Protection

We comply with Australian Consumer Law. If any Service fails to meet guarantees, you may be entitled to remedies. For more, visit ACCC.

15. Indemnity

You agree to indemnify and hold harmless Soojz MindShift from any claims, losses, or legal expenses arising from your use of the Website, violation of Terms, or infringement of third-party rights.

16. Dispute Resolution

We encourage direct communication to resolve disputes. If unresolved, disputes will be settled through binding arbitration in Australia under ACICA rules.

17. Force Majeure

We are not responsible for delays or failures due to events beyond our control, including natural disasters, technical failures, or government actions.

18. Contact Information

For questions or concerns:

19. Miscellaneous

  • Entire Agreement: This Agreement is the full understanding between you and Heal.Soojz.com.
  • Severability: If any part is unenforceable, the rest remains effective.
  • Waiver: Failure to enforce any provision does not waive it.
  • Assignment: We may transfer this Agreement; you may not without consent.

Digital Terms and Conditions agreement on a laptop screen.
Reviewing Terms and Conditions ensures users understand their responsibilities and the website’s policies.